Your managed IT services, included in one flat monthly fee.

Everything below is included in your monthly fee. No line items, no surprises, no deciding whether a problem is “worth” a phone call.

What we handle

1. 
   Computers, servers and networks.
   We set up, maintain, and fix the machines your team works on every day, whether that’s a Windows desktop, a Mac, a server in the closet, or the network that ties it all together. On-site when it’s needed, remotely when it’s faster. When something breaks, you reach us and it gets handled, without a meter running.
2. 
   Your email and files.
   We fully manage Microsoft 365 and Google Workspace, your email, your shared files, and all the licensing behind them. No more wondering who’s paying for what or whether a former employee still has access. We keep it clean, current, and working.
3. 
   Security and backup.
   We layer protection across your whole setup and monitor it around the clock, so your business, your employees, and your customers’ data stay safe. Your files are backed up off-site, and we test those backups every quarter, because a backup you’ve never tested isn’t much of a backup. If something does slip through, our job is to catch it and shut it down fast, turning what could have been a catastrophe into a minor inconvenience.
4. 
   Phones and vendors.
   We handle your VOIP phones, and we deal with the internet providers and other technology vendors you’d rather not spend your afternoon on hold with. When there’s a problem that involves another company, we chase it down so you don’t have to.
5. 
   New equipment.
   When it’s time for new computers or hardware, we handle the ordering, get everything set up and secured, and have it ready to work the day it arrives. No box of parts on someone’s desk, no lost afternoon getting a new hire online.
6. 
   Everyday help.
   A lot of what we do is the small stuff: the question about a printer, the file someone can’t find, the setting that won’t cooperate. We answer it fast and without making anyone feel silly for asking, because catching the small things early is how you avoid the big ones.

How our pricing works

We keep pricing simple and predictable. You pay one flat monthly fee per user, and that covers all the work, the projects, the changes, and any new people you add along the way. There’s no minimum, no onboarding fee, and no long-term contract. We price around the people on your team, and because not everyone uses technology the same way, we match the plan to how each person works.

1. 
   Full user
   For the people at a computer all day, your knowledge workers, this is complete coverage. Full management and support for their devices, their software, their security, and everything in between.
2. 
   Light user
   For staff who aren’t at a desk all day, like warehouse, floor, or field workers, this is a lighter, lower-cost plan. It covers their secure email identity, their protection, and their backup, without the full desktop support they don’t need.
3. 
   Larger sites
   Some locations have a lot of physical equipment behind the scenes, many access points, switches, and wiring closets, that goes beyond what per-user pricing reflects. For those, we build the plan around the real footprint so it’s fair to you and sustainable for us

1. “I like that I can always get someone when I need them and get things resolved on the same phone call. Nice to not have to deal with offshore support, being local matters.”
   David Martin
2. How we treat people
   Technology is frustrating when it breaks, and most people who call us are stressed, busy, or worried they’ll sound like they don’t know what they’re doing. That’s never how we want anyone to feel. We meet you on your level, with patience and plain language, because if this stuff were easy, you wouldn’t need us in the first place. Every conversation should leave you feeling supported and on the same side as us, whether it’s a major outage or a simple how-to question.
   

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