Our primary goal is to help your business succeed by providing excellent technology services. We accomplish this by effectively being an extra employee for your organization. With very few exceptions**, we don’t provide any service on an hourly basis. All labor is included in our monthly fee.
takes care of…
STUFF IN YOUR OFFICE
Windows desktops/laptops/tablets
Apple desktops/laptops/tablets
Windows servers
Networks switches, wireless access points, firewalls/routers
Network printer configuration
Applications (vendor support contract required)
STUFF IN DATA CENTERS (CLOUD)
Microsoft 365 account management
Google G Suite account management
Website hosting*
Domain registration*
Internet-based phone systems (through our preferred vendor OnSIP)*
STUFF TO PROTECT YOUR BUSINESS
Endpoint antivirus
Agent-based intrusion detection
Intrusion prevention*
Phishing protection*
Secure offsite backup service*
Software as a Service backup (Google Workplace, Microsoft 365)
Backup monitoring (servers, desktops, cloud)
Operating system and application updates
SSL certificate monitoring and management
Implementing security best practices
multi-factor authentication
secure remote access
basic annual security audits
STUFF IN YOUR BRAIN
Vendor relationship management
Internet providers
Software vendors
Password manager service for all of your users
Equipment purchases
Password and account management
IT procedures
User onboarding/termination checklist
New computer install checklist
Full system documentation
*Service will incur an extra fee | **Because of the extra work involved, computers purchased independently will incur an hourly setup charge and may require upgrades to ensure compatibility